Polyxeni Vassilakopoulou

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Polyxeni Vassilakopoulou is currently a researcher with the University of Oslo – Department of Informatics. She studied Industrial Engineering (Dipl. Eng. - Technical University of Crete) and Operations Research (MSc - Columbia University, School of Engineering & Applied Science - Fulbright Scholar) and obtained her PhD from the National Technical University of Athens on Work Organisation and Information Systems. Prior to joining NTUA for PhD studies, Polyxeni was a management consultant for over a decade. Her work is centred around the design of ICT enabled interventions in work systems with a focus on the services sector (Healthcare and Financial Services). She has a continuing interest in studying the interplay between the organized delivery of technological capabilities (to support situational control, transformation processes and coordination) and individual coping efforts within and across institutional contexts. Her research work up to today falls within three key themes: studies on the appropriation and use of technology (e.g. 2013.2, 2012.4, 2010.1, 2008.1), studies on design initiatives exploring the adoption of user oriented approaches (e.g. 2010.2, 2009.1, 1997.1), studies on efforts to reform complex sociotechnical work settings through the “information infrastructures” lens (e.g. 2013.1, 2012.2, 2011.4).


Email:xvasil@central.ntua.gr


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» Publications


2013.7 Grisot, M., Vassilakopoulou, P, (2013), ‘How the 'New' Makes Use of the 'Old': Understanding Reconfigurations of Information Systems and Organizations in the Norwegian Health Sector’, International Conference on Information Systems (ICIS) 2013 Proceedings.

2013.6 Aanestad, M., Grisot, M. and Vassilakopoulou, P. (2013), ‘Towards Patient-Centered Health Information Infrastructures: the Challenge of Disparate Components’, IFIP 8.2 OASIS 2013 Workshop, Milan, Italy.

2013.5 Grisot, M. and Vassilakopoulou, P. (2013), ‘Opportunities and challenges of introducing patient-oriented ICT solutions’, The VERDIKT Conference 2013 – Rock'n Roll Technologies, Trondheim, Norway.

2013.4 Vassilakopoulou, P.,Grisot, M. ‘Exploring the concept of architecture in Technology and Organization studies’ 36th Information Systems Research Seminar in Scandinavia – IRIS 2013

2013.3 Vassilakopoulou, P., Marmaras, N. (2013), ‘Infrastructural expansion under time pressure: an empirical case’ proceedings of the 4th international workshop on Infrastructures for Healthcare: Action Research, Interventions, and Participatory Design.

2013.2 Vassilakopoulou, P., Marmaras, N. (2013), 'Transitions in the making: introducing e-health platforms in Greece.', European Conference on Information Systems (ECIS) 2013 Proceedings.

2013. 1 Grisot, M.,Vassilakopoulou, P., (2013),‘Infrastructures in Healthcare: The Interplay between Generativity and Standardization' International Journal of Medical Informatics, 82(5), pp. e170-e179

2012.4 Vassilakopoulou, P.,Tsagkas, V.,Marmaras, N. (2012), 'From "Rules to Interpret" to "Rules to Follow": e-prescription in Greece', Electronic Journal of e-Government, 10(2), pp. 147-155

2012.3 Vassilakopoulou, P.,Tsagkas, V.,Marmaras, N. (2012), 'Combining hard-soft OR for generative design thinking', presented in the 25th European Conference on Operational Research, Vilnius.

2012.2 Vassilakopoulou, P.,Grisot, M. (2012), 'Technology innovation in the face of the uncertainity: the case of "my health record" ', European Conference on Information Systems (ECIS) 2012 Proceedings.

2012.1 Vassilakopoulou, P.,Tsagkas, V.,Marmaras, N. (2012), 'Workaround identification as an instrument for work analysis and design: a case study on ePrescription', Work: A Journal of Prevention, Assessment and Rehabilitation, 41, pp. 1805-10.

2011.4 Grisot, M.,Vassilakopoulou, P. (2011), 'Challenges in institutionalising electronic platforms for patient–healthcare provider communication', International Journal of Electronic Healthcare, 6 (2/3/4), pp. 138-52.

2011.3 Grisot, M.,van der Velden, M. ,Vassilakopoulou, P. (2011), 'Institutionalizing Practices as Boundary Work: the case of MyHealthRecord', in P. Bjřrn, F. Kensing, and L. R. Christensen (eds.), Proceedings from the 3rd International workshop on Infrastructures for Healthcare: Global Healthcare 2011, pp. 98-101.

2011.2 Vassilakopoulou, P., Darmaros, T. (2011), ‘Challenges in adaptive systems design: The case of e-enabled performance management’, Proceedings of the IADIS International Conferences - Informatics 2011, pp. 3-9

2011.1 Grisot, M.,van der Velden, M.,Vassilakopoulou, P. (2011), 'Socio-Technical Challenges in Designing a Web-Based Communication Platform', in A. Moen, et al. (eds.), Studies in Health Technology and Informatics: User Centered Networked Health Care: Proceedings of MIE 2011, 169: IOS Press, pp. 68-72.

2010.2 Vassilakopoulou, P.,Tsagkas, V.,Marmaras, N. (2010), 'Conceptual Design of a Personalised Tool for Remote Preanaesthesia Evaluation: a User-Centered Approach', in M. Szomszor and P. Kostkova (eds.), Proceedings of the International ICST Conference on Electronic Healthcare (E-Health 2010, LNICST 69.), pp. 243–46.

2010.1 Vassilakopoulou, P., Tsagkas, V., Marmaras, N. (2010), 'Exploratory Analysis of Deviations from Formal Procedures during Preoperative Anaesthetic Evaluation', in W-P. Brinkman and M. Neerincx (eds.), Proceedings of European Conference on Cognitive Ergonomics 2010, Delft, pp. 151-54.

2009.1 Nathanael, D., Vassilakopoulou, P. (2009), 'Integrating quality-in-use in the IS acquisition process: an activity perspective', Cognition, Technology & Work, 11 (4): Springer London, pp. 293-312.

2008.1 Vassilakopoulou, P., Nathanael, D. (2008), 'Introducing a cognitive aid to support credit risk analysis and decision making', 2nd International Conference in Applied Human Factors and Ergonomics 2008, Las Vegas.

2007.1 Vassilakopoulou, P., Nathanael, D. (2007), 'Beyond normative provisions of usability: integrating the activity perspective in IS development process', in T. Papatheodorou, D. Christodoulakis, and N. Karanikolas (eds.), Current Trends in Informatics: 11th Panhellenic Conference on Informatics, PCI 2007, A, pp. 97-106.

1997.1 Marmaras, N., Vassilakopoulou, P., Salvendy, G. (1997), 'Developing a Cognitive Aid for CNC Lathe Programming Through a Problem-Driven Approach', International Journal of Cognitive Ergonomics 1(3), pp. 267-89.

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» Languages

Polyxeni speaks Greek (native speaker), English (fluent) and French (basic knowledge).

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